FAQ
Frequently asked questions
Can't find your answer? Message us on WhatsApp.
Visas
How long does a UAE tourist visa take?
Processing time depends on the visa type and your nationality. A consultant confirms the expected timeline when you share your documents.
Which documents do I need?
It depends on the visa. Send us your passport copy on WhatsApp and we'll give you the exact checklist for your case.
Is there a deposit for visit visas?
Some visas require a refundable deposit. When one applies, you get a written receipt and our refund policy before you pay.
Can you guarantee my visa will be approved?
No agency can guarantee approval; the decision belongs to the authorities. We check your file carefully to avoid common reasons for rejection.
Holidays & bookings
Can I change the dates of a package?
Yes. Packages are built around your dates. Tell us your preferred travel dates and we'll quote accordingly.
Are flights included in holiday packages?
Most packages include return flights from Sharjah or Dubai. Each quote lists exactly what's included.
Umrah
Do you arrange the Umrah visa?
Yes. Our team handles the visa together with flights, hotels and transfers.
General
What are your opening hours?
Monday to Saturday, 9:00 AM to 10:00 PM. We're closed on Sundays.
How can I pay?
Contact your consultant for the payment options available for your booking. Always ask for a receipt.
Ready to plan your trip?
Message a consultant on WhatsApp or send your details and we'll get back to you with options.